The AccessAble website gives you the accessibility information you need to work out if a place is going to be accessible for you. To view their guide to the ICC, please click here.

Our chosen venue, the ICC, is designed for maximum accessibility for all events. The venue is directly accessible from both the city centre, car park, and the taxi drop-off point. The ICC is accessible by wheelchair to all public areas by ramps and lifts. All steps have a designated support railing for assistance. The main entrance level for ICC Birmingham is the ground floor, and there are automatic double entrance doors which are permanently staffed when an event is taking place. There are two lifts available from the ground floor to both the upper and lower levels. The conference rooms are situated on Level 4, where stewards are available to assist delegates. In Hall 1 (the main auditorium with tiered seating), there are eight designated spaces for wheelchair users and assistants in Row Q.  Hall 1 is also accessible on two different levels, with the lower of the two levels providing access to the main stage. The designated spaces offer clear sight lines of the conference. For further details, please visit: Accessible to all | The ICC, Birmingham.  

It is important to us that everyone visiting the conference has the best possible experience the moment they arrive in Birmingham. At New Street Train Station - the closest train station to the ICC, all platforms have step-free access via modern lifts, accessible toilets and wheelchair availability. The station recommends that wheelchair users and others who are unfamiliar with the station seek assistance from a member of our team. For more information on blue badge parking, public transport guides and more, click here.

Anyone with an accessibility requirement will be offered a different coloured lanyard so that stewards may easily identify and offer support.

ICC Birmingham welcomes delegates with assistance dogs. Please ensure that your assistance dog is clearly identifiable when entering the building to ensure that our stewards are aware of their presence. Facilities for assistance dogs are available on request. In order to support visitors wishing to bring personal support animals to the venue and to ensure smooth entry for those animals permitted, please email rcseng@wonderly.agency.

The ICC hospitality team caters for a range of dietary requirements and label food accordingly. They are fully trained and on hand to provide an inclusive service. If you have a particular dietary requirement, please advise us during the registration process or contact rcseng@wonderly.agency.  For accessible restaurants in Birmingham, please visit - www.accessable.co.uk.

Unisex, wheelchair-accessible toilets are on Level 4 to the left of the Exhibition Hall. There are also wheelchair accessible toilets on either side of Hall 1 and outside Hall 7. There are also a set of accessible toilets on Level 2.

Blue Badge parking and accessible parking bays are available in the car parks at our neighbouring sister venue Utilita Arena Birmingham (King Edward’s Road, B1 2AA). For any disability parking issues, please call +44 (0)121 200 2000 and select option 5. 

An induction loop system is available in all halls. If you require this service, please ask for an induction loop in each hall. In the case of an emergency, trained stewards will assist any delegates with a hearing impediment to evacuate the building.

In the event of a medical emergency, please notify a member of Security or any member of staff for assistance.

At registration, on Level 4, there will be a low desk suitable for wheelchair access.